Shipping Policy

Order Processing

All orders are processed within 1–3 business days after order confirmation. You will receive a confirmation once your order has been successfully placed.

Shipping Timeline

After dispatch, orders are typically delivered within 4–7 business days, depending on your location. Delivery timelines may vary for remote areas.

Shipping Charges

We offer standard shipping charges, which will be calculated and displayed at checkout before you complete your purchase. Occasionally, we may offer free shipping during special promotions.

Order Tracking

Once your order is shipped, you will receive a tracking link via email/SMS, allowing you to monitor your shipment in real time.

Packaging

Every Suane piece is carefully packed with protective packaging to ensure it reaches you safely and in perfect condition.

Delivery Delays

While we strive to deliver within the estimated timeframe, delays may occur due to:

  • Public holidays or peak seasons

  • Weather or unforeseen logistical issues

  • Courier service disruptions

We appreciate your patience in such situations.

Incorrect Address / Failed Delivery

Please ensure that your shipping address and contact details are accurate. We are not responsible for delays or losses caused by incorrect information provided at checkout.

Need Help?

If you have any questions regarding your order or shipment, feel free to reach out to suanequeries@gmail.com. We’re always happy to assist you.