Cancellation Policy

At Suane, we understand that plans can change. You may cancel your order under the following conditions:

  • Orders can be cancelled within 12 hours of placing the order.

  • Once an order has been processed or dispatched, it cannot be cancelled.

  • To request a cancellation, please email us at suanequeries@gmail.com with your order number and cancellation request.

Refund for Cancelled Orders

  • If the cancellation is approved, the refund will be processed to the original payment method within 5–7 business days.

For any questions or urgent cancellation requests, please contact us at suanequeries@gmail.com, and we’ll be happy to assist you.