Cancellation Policy
At Suane, we understand that plans can change. You may cancel your order under the following conditions:
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Orders can be cancelled within 12 hours of placing the order.
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Once an order has been processed or dispatched, it cannot be cancelled.
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To request a cancellation, please email us at suanequeries@gmail.com with your order number and cancellation request.
Refund for Cancelled Orders
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If the cancellation is approved, the refund will be processed to the original payment method within 5–7 business days.
For any questions or urgent cancellation requests, please contact us at suanequeries@gmail.com, and we’ll be happy to assist you.